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FAQ
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FAQ
Frequently Asked Questions
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What is the ordering process for Engagement Rings & other jewellery?
Engagement Rings

Step 1- Select your ring style 
Step 2- Select your diamond 
Step 3- Customize your order (if required) 
Step 4- Pay a 25% deposit to secure the order 
Step 5- Collect from the head office and you will not be charged for shipping or have the ring delivered to your doorstep


Other Jewelry

Once you have chosen your Jewelry, click on "Add to Basket" in the product description. 

For rings and bracelets, please indicate the desired size.

You can then view, modify (including the desired quantity) or delete products in your order by clicking on the basket icon found at the top right corner of every page of our website.

If you wish to proceed to the next order confirmation, click on "Proceed to Checkout". You will then be redirected to the next step to enter your delivery information.

Once payment has been made, a confirmation email will be sent to you.
What happens after I make my order?
Updates will be available on your profile and by email notifications, once you have placed the order. You can also contact Manish's sales consultant for updates WhatsApp +971561146083 , or send an email at cs@manishjewels.com.

The moment your jewelry piece/pieces are manufactured, images and videos will be sent to you before collection/shipping.
Can I personalise my ring with an engraving or special request?
Yes, please go to Microsoft Word to select your font style. You can also contact Manish at cs@manishjewels.com for further queries.
Can the order be on a priority basis?
Jewelry can be priority basis if the order is urgent and you will not be charged extra.

If it is priority basis, please contact the sales team via WhatsApp +971561146083 or email Manish at cs@manishjewels.com.
Can I visit your office for a consulation?
Manish's experienced team will be happy to assist you with the process of selecting your diamonds and Jewelry design. 

Please contact Manish to book an appointment.

How long does it take to make bespoke jewellery?

Typically between 4-14 working days depending upon the design.

Your Jewelry can be fast-tracked if the order is urgent. 

If you wish to fast-track your order please contact the sales team either through WhatsApp +971561146083 or, email Manish at cs@manishjewels.com.

 
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